Welcome to the Parties Unwrapped Ltd Conditions of Sale, Privacy Policy and our Website Terms & Conditions.

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions

as set out below.:

Our Privacy Policy

Security:

We guarantee that every online purchase you make from our store is a secure transaction. Our site uses

the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hi-jacked or redirected to anyone but Parties Unwrapped Ltd. Look for the yellow padlock in the bottom-right of your browser as you enter the Checkout section of our site.

What information we hold about you:

If you have bought something from us we will have your email address, phone number, address but not your credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address.

Information is only used to help us deliver the parcels and contact you. You may also optionally decide to receive our newsletter and special offers. You can opt-out of this by selecting the ‘Unsubscribe’ link on any newsletter or promotion you receive.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. This information is also available to you by creating an account at checkout and allows for easy re-ordering of your favourite items.

We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site.

Cookies:

Our site also uses 'Cookies'. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.

You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser. If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add www.partiesunwrapped.com to your list of trusted sites. Should you wish to turn off cookies in your browser, your browser's help menu should tell you how to do this, but this will, of course, affect some of the features of our site and therefore your shopping experience.

What we do with your information:

We NEVER exchange, sell or otherwise give away your email address to other companies. Your email address is used solely by yourself and us for emailing you regarding your orders and to update you with our newsletter.

Who else sees your information:

We may have to disclose some of your information to service suppliers to help complete your order. These parties may include PayPal, Royal Mail or UK MAIL our delivery service providers.

Your Consent:

By using our web site you consent to us using the personal information you have given Parties Unwrapped Ltd with our trusted partners, If you are worried about anything to do with our site, please email: info@partiesunwrapped.com

Our Conditions of Sale

Returns/Guarantees Policy & No Quibbles Guarantee:

Our returns policy is simple! Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, i.e. the item you have ordered is faulty, defective or you've had a change of heart (which is fair enough) you must return it to us unused and in its original condition within the timescales shown below for a prompt replacement, exchange or refund.

How do I return an item?

Simply email: info@partiesunwrapped.com and one of our team will log your order for return which will enable us to process your return quickly and efficiently.

Once you have contacted us please return your goods to the address below enclosing a copy of your receipt:

Parties Unwrapped Ltd.

Raddlewood Farm

Roston Common

Norbury

Ashbourne

Derbyshire

DE6 2EL

(Please note we do not operate retail premises from here or accept personal callers without a prior appointment)

For faulty or defective items :

If you return an item because of an error on our part, or it is defective, we will happily refund your costs in returning it to us. You are responsible for any other service provided to you in connection with your purchase, The item(s) must be notified of return within 7 days of receipt.

Change of heart:

Goods returned to us because of a change of heart must be unused and in perfect, re-saleable condition

(Including product packaging, tags attached, etc), otherwise this may delay us refunding you. You are responsible for any other service provided to you in connection with your purchase, e.g. gift wrapping or any express delivery surcharge. The item(s) must be ntofied of return within 7 days of purchase. When first trying out your fancy dress costume or footwear please remember to keep it clean in case you need to return it.

Remember if it is re-saleable there will be no problems.

Items lost in transit back to us:

We cannot be held responsible for packages lost in transit: as you are responsible for returning the item(s) to us, we recommend sending the package by Recorded Delivery unless the item is faulty and you are advised by us to return the item to us as cheaply as possible at our risk.

Refunds, replacement and exchanges:

Refunds for items that are defective or faulty and sent back to Parties Unwrapped Ltd and notified within 7 days of receipt or the result of a Change of Heart a refund, replacement or  exchange will be processed within 30 working days of receipt of the returned item(s) by Parties Unwrapped Ltd.

A refund will be made in the same form of payment that was used to make the initial purchase. Please note, in all instances Parties Unwrapped Ltd shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses.

Please note this warranty does not affect your statutory rights.

Complaints Procedure:

Parties Unwrapped Ltd takes its relationships with customers very seriously, and we expend a great deal of effort ensuring that we keep you happy. We aim to reply to emails within one working day of receipt, whether they're enquiries or, heaven forbid, complaints. All your feedback is appreciated, although we prefer good news!

Our Conditions of Website Use

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

You must be at least 18 years of age to use our website.  By using our website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

Licence to Use Website:

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

(a)        republish material from this website (including republication on another website);

(b)        sell, rent or sub-license material from the website;

(c)        show any material from the website in public;

(d)        reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e)        edit or otherwise modify any material on the website; or

(f)         redistribute material from this website except for content specifically and expressly made available for redistribution such as our newsletter.

Acceptable Use:

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Restricted Access:

Access to certain areas of our website is restricted.  We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. 

We may disable your user ID and password in our sole discretion without notice or explanation.

User Generated Content:

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Limited Warranties:

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations & Exclusions of Liability:

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any personal or business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Indemnity:

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these Terms & Conditions:

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation:

We may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment:

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 

Severability:

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights:

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

Entire Agreement:

These terms and conditions, together with our privacy policy and conditions of sale, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction:

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Our Details:

The full name of our company is: Parties Unwrapped Ltd 

We are registered in England & Wales under registration number 5237911 

We are registered for VAT No. GB942698775

Our registered address is:

Parties Unwrapped Ltd.

Raddlewood Farm

Roston Common

Norbury

Ashbourne

Derbyshire

DE6 2EL

(Please note we do not operate retail premises from here or accept personal callers without a prior appointment)

You can contact us by email: info@partiesunwrapped.com

You can contact us by telephone: 0845 869 6649 during business hours 9am - 6pm Monday to Friday.